CHEZ MISS GWEN

1. Information We Collect

We collect the following types of information:

a. Information you provide directly

• When you fill out a contact form or newsletter form, we may collect your name, email address, and message content.

• When you book an immersion stay, we may collect additional details necessary to organize your stay.

b. Information collected automatically

• When you visit our website, Wix and Google Analytics may collect certain information automatically, such as your IP address, browser type, and pages visited.

• This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and requests

• Manage bookings and provide immersion services

• Send newsletters or updates (only if you have subscribed via Brevo)

• Improve our website and services through analytics

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

We process your data on the following bases:

• Consent: when you sign up for the newsletter or submit a form

• Contract: when information is needed to organize your immersion stay

• Legitimate interest: for website analytics and performance improvement

4. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
You can request deletion of your data at any time (see “Your Rights” below).

5. Sharing of Data

We only share your information with trusted service providers who help us operate our business:

• Wix.com (website hosting)

• Brevo (newsletter management)

• Google Analytics (website analytics)

• Wise (payment provider, when you make transfers outside the website)

These partners are compliant with GDPR and take appropriate measures to secure your data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure the website functions properly

• Analyze website traffic through Google Analytics

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your user experience.

7. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data

• Withdraw your consent at any time

• Request a copy of your data or restrict its use

To exercise your rights, please contact us at: contact@chezmissgwen.com

8. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Chez Miss Gwen
178 route de Nîmes
30350 Montagnac, France
📧 contact@chezmissgwen.com

10. Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with the updated date.